Customer service:

Smooth Virtual Services' team of professionals is trained to provide excellent customer service, handling inquiries, complaints, and other customer service issues on behalf of clients. The team can answer phone calls, emails, and live chat messages, ensuring that customers receive prompt and courteous attention.

Examples of customer service services provided by Smooth Virtual Services include managing customer service inquiries for e-commerce websites, handling inquiries for tech start ups, and providing virtual receptionist services for small businesses.

Services include:

1. Phone support: The team can provide professional phone support, answering calls on behalf of clients and providing prompt and courteous assistance to customers.

2. Email support: Smooth Virtual Services can manage clients' email accounts, responding to inquiries and complaints in a timely and effective manner.

3. Live chat support: The team can provide live chat support to clients' websites, ensuring that customers receive prompt and helpful responses to their queries.

4. Order processing: Smooth Virtual Services can assist clients with order processing tasks, managing orders, and tracking shipments to ensure timely and accurate delivery.

5. Returns and exchanges management: The virtual PA team can manage the returns and exchanges process for clients, handling customer inquiries and ensuring a smooth and hassle-free process.

6. Tech support: The team can provide technical support to clients' customers, helping them troubleshoot issues and resolve technical problems.

7. Appointment scheduling: Smooth Virtual Services can schedule appointments for clients' customers, ensuring that they receive timely and convenient service.

8. Complaint resolution: The team can handle customer complaints on behalf of clients, providing effective solutions and ensuring that customers are satisfied with the outcome.

Smooth Virtual Services is dedicated to providing exceptional customer service to clients' customers, building strong relationships and ensuring customer satisfaction.

Enquire with us for pricing and to see how much time and effort we could save you.

Contact us

Feel free to contact us with any questions or concerns. You can use the form on our website or email us directly. We appreciate your interest and look forward to hearing from you.

Email

info@smoothvirtualservices.co.uk

Phone

0333 880 0520

Address

Virtual Office

Get in touch