Our services

From consulting and strategy development to implementation and support, our comprehensive services can help your business thrive.

Call handling: Smooth Virtual Services offers professional call handling services that ensure that all incoming calls are promptly answered and professionally handled according to the client's instructions. The virtual PA team can take messages, transfer calls, and provide general information to callers as needed.

Appointment scheduling: The virtual PA team can schedule appointments, manage calendars, and send reminders to clients, ensuring that all appointments are properly coordinated and efficiently managed.

Email management: Smooth Virtual Services can help manage clients' email accounts, including responding to emails, forwarding messages to the appropriate team member, and categorising and organising emails for easy reference.

Data entry: The virtual PA team can assist clients with data entry, helping to input and manage important information, such as customer records, inventory, and financial data.

Administrative support: Smooth Virtual Services offers a range of administrative support services, including document preparation, proofreading, and editing, travel arrangements, and other related tasks as required.

Customer service: The virtual PA team can provide excellent customer service on behalf of the client, handling inquiries, resolving complaints, and ensuring that all customers are satisfied with the service provided.